OUR SERVICES

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance

Business Consulting

 

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET. 

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

Digital Transformation Strategies uses surveys, interviews, and observation to conduct a comprehensive service audit.

TESTIMONIALS

EFFICIENCIES

LIUL DALA

GLOBAL CO.

We identify technology, training, and processes to take your service team to the next level. 

ASSESSMENT

Digital Transformation Strategies monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

SEASONED PROS

Once we have executive buy-in, we oversee the implementation process from start to finish.

“Digital Transformation Strategies delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

IMPLEMENT

PLANNING