Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Social Media Research

Digital Transformation Strategies offers social media benchmarking and shopper experience assessment.

Business Consulting

 

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Lifetime Value Analysis

Digital Transformation Strategies analyzes your data to identify your most valuable customers.

Mystery Shopping

Digital Transformation Strategies uses unbiased third-party shoppers to gather actionable data for you.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.